dq333 Privacy Policy — Your Information Is Safe With Us

Introduction

This Privacy Policy ("Policy") is published on behalf of the dq333 platform ("we", "us", or "dq333"). This Policy explains what information we collect about you, how we use that information, and how we keep it protected when you visit the dq333.cam website or use our services.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree with this Policy, please refrain from using our services. We reserve the right to modify this Policy at any time, and you will be notified of any changes in a timely manner.

What Information We Collect

dq333 collects various types of information from its users, which falls into two main categories:

a) Information you provide directly:

• Full name and date of birth (for age verification — only users aged 21 or older are permitted to create an account)
• Email address and mobile number
• Banking and payment information (bKash, Nagad, Rocket, Upay numbers — for transaction processing only)
• National ID card or passport information (when identity verification is required)
• Any additional information or preferences provided in your account

b) Automatically collected information:

• IP address and device type
• Browser type, version, and operating system
• Your activity on the site, visit time, and location-related information
• Browsing information collected through cookies and similar technologies
• Log information related to gaming activity

Purpose of Data Collection

dq333 collects and processes your information for the following legitimate purposes:

• Account management: To register, verify, and maintain your account.
• Service delivery: To provide gaming services, bonuses, promotional offers, and customer support.
• Financial transactions: To securely process transactions such as deposits of ৳200 or more and withdrawals of ৳500 or more.
• Fraud prevention: To prevent money laundering, fraud, and other illegal activities.
• Age verification: To ensure that only users aged 21 or older are using our services.
• Responsible gaming: To monitor user playing patterns and identify problematic behavior.
• Improvement and analytics: To improve the quality of our website and services.
• Legal obligations: To meet applicable legal obligations.

Data Sharing and Disclosure

dq333 does not sell or rent your personal information to third parties. However, your information may be shared with the following parties in certain circumstances:

• Payment processors: Payment service providers such as bKash, Nagad, Rocket, and Upay receive only the minimum information necessary to complete a transaction.
• Technology partners: Game providers such as Pragmatic Play, JILI, PG Soft, Spribe, and others — only the information necessary to operate the services.
• Security services: Fraud detection and cybersecurity service providers.
• Legal authorities: In cases of court orders, lawful requests from law enforcement agencies, or legal obligations.
• Business transfers: In the event of a company merger or acquisition, in which case you will be notified in advance.

The amount of information shared with third parties is always kept to the minimum necessary for the stated purpose.

Data Retention Period

dq333 retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by law:

• Active accounts: All relevant information is retained while the account remains active.
• After account closure: Certain information may be retained for a further period for legal, anti-fraud, or auditing purposes.
• Financial records: Information relating to financial transactions may be retained for an extended period in accordance with legal requirements.
• Marketing data: Marketing-related information is deleted when you withdraw your consent.

Once the retention period ends, data is securely deleted or anonymized so that individuals can no longer be identified.

Privacy of Minors

dq333 is strictly committed to protecting minors. Our services are intended only for users aged 21 or older.

• We do not intentionally collect any personal information from anyone under the age of 21.
• If we become aware that information has been collected from a minor, that information will be deleted immediately and the associated account will be closed.
• If parents or guardians believe their minor child is using our services, please contact us immediately.

Third-Party Links and Services

The dq333 website may have connections to third parties such as game providers and payment services. These third parties have their own privacy policies and we are not responsible for their practices. We recommend that you review the privacy policy of any third-party service before using it.

Our payment processors (bKash, Nagad, Rocket, Upay) follow their own security standards. For financial transactions, we only exchange the information necessary to confirm a successful transaction with the payment service.

Policy Changes and Updates

dq333 reserves the right to modify this Privacy Policy as needed. If any significant changes are made, we will:

• Update the date on this page.
• Display a notice on the website.
• Where applicable, notify you of the changes at your registered email address.

If you continue to use our services after the changes, your continued use will be taken as your acceptance of the revised policy. We therefore recommend that you review this page regularly.

Responsible Gaming and Data Use

dq333 uses information about your gaming behavior to ensure responsible gaming. Using this information, we:

• Identify early signs of problematic gaming behavior.
• Provide self-exclusion or deposit limit features at the user's request.
• Suggest support resources when needed.

For more information on responsible gaming, visit our Responsible Gaming page.